Effective Listening

Effective Listening

Streaming Video - 2015
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Communications experts Tatiana Kolovou and Brenda Bailey-Hughes help you assess your listening skills and develop more-effective listening behaviors.
Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few of us have ever had any formal training in how to listen effectively. In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes show how to assess your current listening skills, understand the challenges to effective listening (such as distractions!), and develop behaviors that will allow you to become a better listener—and a better colleague, mentor, and friend.
Publisher: Carpenteria, CA lynda.com, 2015.
Copyright Date: ©2015
Branch Call Number: lynda.com
Characteristics: 1 online resource (streaming video)

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